KS Foundry Metal – Privacy Policy

This Privacy Policy explains how KS Foundry Sdn Bhd ("Company", "we", "our", or "us") collects, uses, processes, and protects your personal information when you visit and use our website, https://ksfoundrymetal.com (the “Website”). We are committed to safeguarding your privacy and ensuring that your personal data is handled in a secure and responsible manner in accordance with the Personal Data Protection Act 2010 (PDPA) and other applicable Malaysian laws.

1. Information We Collect

1.1 Personal Identification Information

When you visit our Website or contact us, you may be asked to provide personal information which may include, but is not limited to:

• Your name

• Email address

• Phone number

• Mailing address

• Any other information that you voluntarily provide

1.2 Non-Personal Information

We may also automatically collect non-personal information such as:

• Browser type and version

• Operating system

• Pages visited

• Time and date of visit

• Referring website addresses

1.3 Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your online experience, analyze usage trends, and assist in marketing efforts. A cookie is a small text file stored on your device, which does not contain personal data by itself but helps us understand your interaction with our Website. You can choose to accept or decline optional cookies via your browser settings; however, some cookies are necessary for the proper functioning of the Website.

2. How We Use Your Information

We may use the collected information for the following purposes:

• Providing Services: To operate and maintain our Website and services.

• Customer Support: To respond to your inquiries and provide support.

• Improvement and Personalization: To analyze Website usage and tailor the content and user experience.

• Marketing and Communication: To send updates, promotions, or other information about our products and services (only where you have provided consent).

• Legal Compliance: To comply with legal obligations and resolve disputes.

3. Data Processing and Sharing

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who perform functions on our behalf (e.g., hosting, analytics, marketing). These third parties are required to protect your data and may only use it in accordance with our instructions and this Privacy Policy.

3.2 Legal Disclosures

We may disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency). In such cases, we will only disclose information that is necessary to comply with the relevant legal obligation.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Secure network protocols

• Regular data security reviews

• Access controls and authentication procedures

5. Your Rights

Under the PDPA and applicable Malaysian laws, you have certain rights regarding your personal data:

• Access: The right to request access to the personal data we hold about you.

• Correction: The right to request correction of any inaccurate or incomplete information.

• Withdrawal of Consent: The right to withdraw your consent for data processing, where applicable.

• Objection: The right to object to our processing of your personal data.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely dispose of it in accordance with applicable data protection regulations.

7. International Transfers

If any personal information is transferred outside of Malaysia for processing or storage, we will ensure that an adequate level of data protection is maintained and that the transfer complies with applicable legal requirements.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

KS Foundry Sdn Bhd
Email: info@ksfoundrymetal.com